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Policy
Here’s the updated version with the email address replaced by a link to the contact page:
Refund and Returns Policy for Rawakan Smoothies
Overview
At Rawakan Smoothies, we strive to provide you with the freshest and most delicious smoothies. As smoothies are perishable, our refund and return policy is adapted to ensure quality and satisfaction.
Refunds
Refunds may only be requested at the time of purchase if:
- There is an issue with the order (e.g., incorrect smoothie, missing add-ons).
- The smoothie is not prepared according to your specifications (e.g., allergies or dietary preferences not followed).
Once a smoothie has been consumed or left the premises, refunds cannot be provided.
Exchanges
If your order was incorrect or unsatisfactory, we will happily replace it with the correct or improved item. Please let our staff know immediately after receiving your smoothie.
Gift Cards
Gift cards are non-refundable and cannot be exchanged for cash or other items.
Order Issues
For online orders, if there is an issue with your delivery (e.g., missing or damaged items), contact us through our Contact Us page within 24 hours of delivery with your order details and receipt.
Returns
Due to the nature of our products, we cannot accept returns. However, we are committed to resolving any concerns you may have about your order.
Contact Us
For questions or concerns about your purchase, visit our Contact Us page. Our team is here to ensure you enjoy every sip of your Rawakan Smoothie experience.
Privacy Policy for Rawakan Smoothies
Who We Are
Rawakan Smoothies is committed to protecting your privacy. Our website is located at http://rawakan.com.
What Data We Collect
We may collect your name, email, and contact details when you interact with our website or make online orders. This information helps us provide better service and improve your experience.
Cookies
We use cookies to enhance your browsing experience, such as remembering your preferences for future visits. You can adjust your cookie settings through your browser.
Embedded Content
Our website may include videos or links to third-party content. These external sites may collect data about you independently.
How Long We Retain Data
Your data is retained only as long as necessary to fulfill your orders and comply with legal or security obligations.
Your Data Rights
You can request to see or delete the personal data we hold about you. Contact us through our Contact Us page to make a request.
Contact Us
If you have questions about our privacy practices, visit our Contact Us page.